Refund policy

We have a 30-day return policy, for non garnish products which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it,  unused, unopened and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at  garnishyourspirit@gmail.com 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at garnishyourspirit@gmail.com  

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Final Sale Policy

All food items, including dehydrated citrus, are final sale. No returns or exchanges.

Damaged or wrong item
Email garnishyourspirit@gmail.com within 72 hours of delivery with your order number and clear photos. If approved, we will replace or refund to the original payment method.

Do not send items back without written authorization. Unauthorized returns will be refused.

Non-returnable items
Perishable goods, custom or personalized items, and gift cards are not eligible for return.

Questions
Contact garnishyourspirit@gmail.com 

 

Unfortunately, we cannot accept returns on sale, fruit items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at garnishyourspirit@gmail.com